Executive Overview

Platform-wide performance across 3,482 healthcare organizations in 6 countries. Updated 4 minutes ago.

Total Organizations

3,482

+6.4%vs last month

Active Hospitals

612

+18new this month

Active Clinics

1,743

+92new this month

Active Pharmacies

884

+41new this month

Active Laboratories

243

+7new this month

Total Users

148,920

+4.1%platform-wide

Monthly Recurring Revenue

PKR 92.4M

+8.9%vs last month

Annual Recurring Revenue

PKR 1.11B

+21.3%vs last year

Trial Accounts

268

-12ending in 14 days

Expiring Subscriptions

57

+9next 30 days

Failed Payments

34

-6last 7 days

AI Requests Today

412,867

+13.6%vs yesterday

Revenue growth

MRR and ARR in PKR millions

Platform health

Live service status

API Gateway

184 ms p95

Operational

PostgreSQL Primary

212 conn / 500

Operational

Redis Cache

84% memory

Degraded

Object Storage

18.4 TB used

Operational

Job Queues

1,204 queued

Operational

Email Service

12,840 sent today

Operational
Open system monitoring

Customer growth

Organizations by segment

Active users

Daily and weekly active users

Product usage

Sessions in the last 30 days

Signups by country

New organizations, last 12 months

Pakistan2,140
UAE486
Saudi Arabia371
Qatar188
Oman142
Bangladesh155

Subscription growth

Paying organizations by plan

Recent organizations

Latest signups

View all

  • Shifa Medical Complex

    Hospital · Islamabad, Pakistan

    Active

  • Al-Noor Clinics Network

    Healthcare Network · Lahore, Pakistan

    Active

  • CityCare Pharmacy Chain

    Pharmacy · Karachi, Pakistan

    Active

  • Gulf Diagnostics LLC

    Diagnostic Center · Dubai, UAE

    Active

  • Rahat Laboratories

    Laboratory · Faisalabad, Pakistan

    Past Due

Recent payments

Last 48 hours

View all

  • Riyadh Health Group

    Visa •••• 4417

    PKR 3.1M

    Succeeded

  • Al-Noor Clinics Network

    Bank transfer

    PKR 2.4M

    Succeeded

  • Shifa Medical Complex

    Mastercard •••• 9021

    PKR 1.4M

    Succeeded

  • Rahat Laboratories

    Visa •••• 3388

    PKR 385K

    Failed

  • CityCare Pharmacy Chain

    JazzCash wallet

    PKR 640K

    Pending

Recent support tickets

Open queue

View all

  • e-Prescription not printing on thermal printer

    CityCare Pharmacy Chain · 12 min ago

    High

  • Bulk patient import failing at row 4,208

    Riyadh Health Group · 34 min ago

    Urgent

  • Request: Arabic invoice templates

    Gulf Diagnostics LLC · 2 h ago

    Low

  • Lab analyzer results delayed by 20 minutes

    Rahat Laboratories · 3 h ago

    High

  • MFA reset for two administrators

    Shifa Medical Complex · Yesterday

    Medium

AI usage summary

Most used AI features today

Prescription interaction check31%
Clinical note summarisation24%
Lab report explanation18%
Patient chat triage15%
Inventory demand forecast12%

Latest audit activities

Platform-wide actions

Open audit log

  • Impersonated organization owner

    areeba.khan@carefies.com · CityCare Pharmacy Chain

    22:14:03

  • Payment retry failed

    system@carefies.com · Rahat Laboratories

    21:52:41

  • Enabled feature flag insurance_claims_beta

    hamza.iqbal@carefies.com · Riyadh Health Group

    20:31:17

  • Suspended organization

    sadia.noor@carefies.com · Zamzam Pharmacy

    19:04:55

  • Rotated production API key

    danish.raza@carefies.com · Platform

    17:44:02